-
1
Re-inset used bulb (not the new one)
-
2
Select 'used' on screen and press 'ok'
-
3
Dispense cold water
Did this solve the problem?
If Yes:
It looks like you have unfortunately been sent a faulty UV lamp. Please call Customer Services on 0207 022 6471 to help resolve the matter
If No:
Sorry we were unable to resolve your issue with the troubleshooter this time. Please call Customer Services on 0207 022 6471 to help resolve the matter
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