Support Hub
Questions about your system, your water, or anything in between — we're here. No bots, no scripts. Just a straightforward reply from someone who knows their stuff.
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Most of the information you need can be found on our website. If you still have any questions, please get in touch using one of the options below.
WhatsApp hours
Monday – Friday: 9:00am – 8:00pm
Weekends & Bank Holidays: 10:00am – 7:00pm
Live chat
Live chat hours
Monday – Friday: 9:00am – 8:00pm
Weekends & Bank Holidays: 10:00am – 7:00pm
Call us
0207 022 6471Contact hours
Monday – Friday: 9:00am – 5:30pm
(close on weekends and bank holidays)
Product Support
The answers to most questions you'll ever have about your system. All here, when you need them.
