Water System is new

    New Water System can sometimes give a slight 'new' smell at first which will disappear after. Please try the following steps:

  1. 1

    Please ensure the Water System has a 10 cm gap at the rear to any walls to allow air to flow

  2. 2

    Please ensure the Water System is placed on a solid surface, there are no towels placed underneath it etcr a day or two.

    3. Please allow a day for any new smells to dissapate. If this hasn't resolved your issue, then:

  3. 1

    Please isolate the power supply

  4. 2

    Contact Customer services to schedule a technical visit

Related Content

Videos

Descaling & Changing Water Filter

Videos

Changing the UV Lamp on your T7

Guides & Manuals

Home Water System I Care Guide Manual

Can't find what you're looking for?

Contact Us

0207 022 6472

customerservice@ourtaap.com

Chat with Us

Monday - Friday

9:00 AM - 5:30 PM

Saturday - Sunday

10:00 AM - 7:00 PM

!
Close