How-To Videos

Welcome to ChillPro Refill

Filtered chilled water - anytime, anywhere, at the tap of a button. You're among the very first to try it, and we couldn't be more excited to share this with you.

You're part of something new

Thank you for being here. As a friend or family member of the Our Taap team, you've been hand-picked to trial our brand new ChillPro Refill before anyone else gets their hands on it.

Use the videos on this page to help you along the way, and if you have any issues, the contact details are here too.

Support during your trial

If you experience any issues or need assistance, please contact Benjamin Andrews, our Technical Manager, directly.

We're here to support you throughout the trial and ensure everything is working as expected.

Contact the Technical Manager

Text / WhatsApp
07824306096

Email
ben.andrews@ourtaap.com

What we can help with
  • Setup questions
  • System performance or faults
  • Temperature or water settings
  • General usage guidance
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