The system is not detecting the UV lamp
The UV icon will light up in red on the display screen, indicating that the UV lamp needs to be replaced
1
Remove the UV lamp and replace it after 10 seconds
2
Press the cold water button to display the letter N
3
Click menu to approve
If problem is not resolved:
1
Place the old lamp back into the machine
2
Short press the cold water button repeatedly to show U onscreen
3
Press menu button to confirm
If the system now detect the lamp:
Keep using old UV lamp and contact customer services for a replacement
If the system does not detect the lamp:
Related Content
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Descaling & Changing Water Filter
VIDEO
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Changing the UV Lamp on your T7
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Guides & Manuals
Home Water System I Care Guide Manual
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