Remove filter from System, over a sink. Give the filter a little shake and re-insert, then try to dispense hot water.
You may require a new filter soon. If you have a membership with us this will be sent to you automatically every 6 months, otherwise you can purchase on our website.
If problem persists, please contact customer services on 0207 022 6471 for further assistance.
Related Content
Can't find what you're looking for?
Chat with Us
Monday - Friday
9:00 AM - 5:30 PM
Saturday - Sunday
10:00 AM - 7:00 PM
