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1
Make sure that the Water System is at least 10 cm away. If less than 10cm, pull machine further away from the wall.
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2
Check if there is something that may be blocking the vents underneath. (Such as a cloth or a towel under the machine).
The Water System has vents underneath, if those are blocked the Water System will not refrigerate. -
3
Remove the towel (or item blocking vents) and reset: Unplug the Water System from the power supply for 20 seconds then plug it back in.
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4
Wait a minute for the system to start working.
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5
Wait for the cooling operation to complete (approximately 30 minutes to fully chill).
Ensure that your machine has proper airflow
Please allow a day for smells to dissipate. If this issue persists, then:
Contact Customer services to schedule a technical visit
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