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One last step for unlimited pure water

Below you can review the agreement and tick the box to sign. If you’d like more time to review it, a copy will be sent to your inbox shortly, and you can sign via the email. Please note, however, that your installation date won’t be confirmed until the agreement is signed.

Please accept the terms of your agreement

HIRE AGREEMENT REGULATED BY THE CONSUMER CREDIT ACT 1974
This page together with the Terms and Conditions form an agreement (“Agreement”) between Our Taap UK Ltd, a company registered in England and Wales under Company number 04880825 and having its registered address at 79-81 Paul Street, London, EC2A 4NQ (“Our Taap” “we”, “us”, “our”) and the customer whose particulars are set out below (“Customer”, “you”, “your”).

The Financial Conduct Authority (“FCA”) is the supervisory authority, and our firm’s authorisation number is 10003339.

IMPORTANT: This Agreement consists of a number of important terms, namely:

  • The terms on which we will provide you with a water system (including the pipework and by-pass kit if applicable) (“Equipment”) on a hire basis; and
  • The terms on which we will install the Equipment; and
  • The terms on which we will provide the Equipment.

Once signed, these documents constitute a legally binding agreement.

Please read all the terms carefully and let us know if you have any questions. You should only sign these documents and return them to us if you wish to enter into a legally binding agreement with us.

Your Details

  • Name:
  • Address:
  • Phone:
  • Email:

Key Financial Information

Hire Period

A fixed minimum hire period of Twenty four (24) months from the date of installation (Minimum Hire Period) and the Agreement will then continue on a rolling monthly basis unless cancelled in accordance with this Agreement.

Price

Installation fee: taken in full on signature.

The monthly hire payment is £24.99 for the first and £32.99 for the remaining months, and will be taken on or around the monthly anniversary of the installation date, except for the first hire payment which will be taken 5 – 15 days after installation. Payment will be by direct debit.

The payments include VAT at the current rate

YOUR RIGHT TO CANCEL:

This agreement covers both the Hire and Installation and operation of the Water System and you have the following separate cancellation rights:

  1. Under the Hire Agreement, you have the right to cancel at any time before the end of 14 days after the Agreement Start Date.
  2. After the Water System is installed, you will be entitled to a 30-day satisfaction guarantee. You have 30 days after installation to change your mind.
    Unless exercising the above cancellation rights, if you terminate during the minimum hire period an ‘early termination fee’ is payable. If you want to terminate the Agreement after expiry of the minimum hire period, you must give us 30 days’ notice.

    If you change your mind or the Hire Agreement otherwise ends, you must allow us access to the property to uninstall the Water System and take it back.

ACCEPTANCE OF ORDERS:

All orders are subject to availability and must meet our eligibility requirements. We reserve the right to conduct a credit reference on you to determine eligibility. If your order is not accepted by us we will refund any sums paid and notify you that your agreement is cancelled.

MISSING PAYMENTS:

Missing payments could have severe consequences and may make obtaining credit more difficult. If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 8% a year above the base lending rate of Barclays Bank plc from time to time. We may make an administrative charge of £20 for every late payment.

Key Information

This is a Hire Agreement. You do not own the Water System and must return it at the end of the hire period. If you fail to do so, we will ask you to pay for the cost of a replacement.

If you damage the Water System at any time, you will need to pay for the cost of the repair.

IMPORTANT – READ THIS CAREFULLY TO FIND OUT ABOUT YOUR RIGHTS

The Consumer Credit Act 1974 covers this agreement and lays down certain requirements for your protection which should have been complied with when this agreement was made. If they were not, the owner cannot enforce this agreement against you without getting a court order.

If you would like to know more about your rights under the Act, contact either your local Trading Standards Department or your nearest Citizens Advice Bureau.


Your Agreement
This is a Hire Agreement regulated by the Consumer Credit Act 1974. Sign it only if you want to be legally bound by its terms.

  • Name:
  • Date:

Under this Agreement, the goods do not become your property and you must not sell them

Our Taap UK Ltd.

Date:

Our Taap UK Ltd.

Registered Address: 79-81 Paul Street, London, EC2A 4NQ

Our Taap UK Ltd is registered with the FCA under number 10003339 and is an Appointed Representative meaning that it can carry out certain regulated business on behalf of a Principal firm

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Registered Address:
79-81 Paul street, London, EC2A 4NQ

Registered Company Name:
Our Taap UK Ltd (No. 04880825), formerly Virgin Strauss Water UK Ltd, trading as Our Taap is an Appointed Representative of Culligan Water Limited (No. 01327099), which is authorised and regulated by the Financial Conduct Authority (FRN:621812) for consumer credit activities. Both companies registered in England and Wales

© 2025 Our Taap

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Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Congratulations!

Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Congratulations!

Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Congratulations!

Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Congratulations!

Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Congratulations!

Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Congratulations!

Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Congratulations!

Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Your discount has been applied.

Once you add a Water System to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Once you add a Package to your basket, we will also add in your discount. So don't worry if you don't see it outside of your cart.

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Once you add the Smart Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add the Smart Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add the Smart Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Once you add the Smart Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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When you add a subscription package to your basket your discount will show.

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Your discount has been applied.

Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).

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Your discount has been applied.

When you add a subscription package to your basket your discount will show.

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Your discount has been applied.

When you add a subscription package to your basket your discount will show.

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Your discount has been applied.

When you add a subscription package to your basket your discount will show.

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Holiday Operation Hours

Friday 24th 9am - 12pm
Saturday 25th Christmas Day - Closed
Sunday 26th Boxing Day - Closed
Monday 27th Bank Holiday - Closed
Tuesday 28th Bank Holiday - Closed
Wednesday 29th 9am - 10pm
Thursday 30th 9am - 10pm
Friday 31st 9am - 12pm
Saturday 1st January 10am - 7pm
Sunday 2nd January 10am - 7pm
Monday 3rd January 10am - 7pm
Tuesday 4th January Back to Normal

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Once you add a Water System to your basket, we will also add in your Amazon Voucher. So don't worry if you don't see it in there right away.


Triple rewards week, order by 28th January 2024 and both you and your friend will receive a £30 Amazon.co.uk Gift Card

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Once you add a new subscription package to your basket, we will apply the first month free discount, which will be visible in your cart. So don’t worry if you don’t see it right away.

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Once you add a Water System to your basket, we will also add in your one month free. So don't worry if you don't see it in there right away.

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Once you add a Water System to your basket, we will also add in your free Amazon Gift Card. So don't worry if you don't see it in there right away.

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Once you add a Water System to your basket, we will also add in your free water bottle. So don't worry if you don't see it in there right away.

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Once you add a Filter on your basket, we will also apply the discount automatically. So don't worry if you don't see it in there right away.

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