

-
1
The Water System has vents underneath, if those are blocked the Water System will not refrigerate.
-
2
Remove the towel (or item blocking vents) and reset:
Unplug the Water System from the power supply for 20 seconds then plug it back in. -
3
Wait a minute for the system to start working.
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4
Wait for the cooling operation to complete (approximately 30 minutes to fully chill).
-
1
Unplug the Water System from the power supply for 20 seconds then plug it back in.
-
2
Wait a minute for the system to start working.
-
3
Wait for the cooling operation to complete (approximately 30 minutes to fully chill).
Check under your Water System. Is there something that may be blocking the vents underneath? (Such as a cloth or towel under the machine)
If Yes:
If No:
Reset your Water System by following these steps:
If this issue persists, then:
Contact Customer services to schedule a technical visit
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