
-
1
Look up the altitude setting
-
2
Press and hold the menu button until HC appears on the display screen
-
3
Click the red hot water button to display the current hot setting, a number will be seen onscreen between 1 and 9
-
4
Click the red button up and blue button down repeatedly until you see the number 97 on screen.
-
5
Press and hold the menu button for 5 seconds to return to the main screen (lights will stop flashing).
-
6
Dispense and discard approximately 500ml (couple of cups) of hot water to begin the reheat process
-
7
Press the EXTRA HOT (steam symbol) button to boil the water and wait for the operation to complete looking for drips
-
1
Look up the boil point
-
2
Press and hold the menu button for 15 seconds and then let go, AL will appear on the display screen
-
3
Click the red hot water button display the current hot setting, a number will be seen onscreen between 90 and 100
-
4
Click the red hot button repeatedly until you see the number 7 onscreen
-
5
Press and hold the menu button for 5 seconds to return to the main screen (lights will stop flushing).
-
6
Dispense and discard approximately 500 ml (couple of cups) of hot water to begin the reheat process
-
7
Press the EXTRA HOT (steam symbol) button to boil the water and wait for the operation to complete looking for drips
If problem is not solved:
If Water System is less than 6 months old Contact customer services:
customerservice@virginpure.com
If Water System is more than 6 months:
If this issue is not resolved:
Contact Customer services to schedule a technical visit
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