Get Set Up
Compact. Elegant. Made to fit in.
Kiss your kettle and filter jugs goodbye.
Your home water system sits neatly on your countertop. It’s roughly the size of a coffee machine and connects straight to your mains.
No fuss. No clutter.
How it works
30 days to fall in love, or no quibble return.
We’re that confident. 3 simple steps to game-changing water:
Step 1
Pick your perfect plan
All-inclusive monthly plans with no hidden costs, no hassle, just pure water on Taap.
Our plans include your machine hire, installation, all your filter changes and responsive customer support offering great value.
Step 2
Professionally installed.
Perfectly tuned.
We handle everything – installation, connection, and personalisation – so you can enjoy pure water in under an hour.
Our expert technicians connect directly to your water supply without disturbing existing plumbing. For most installations, we make a small, clean drill hole for the pipe, quick, tidy, and suitable for all common worktops.
Before we leave, we’ll fine-tune your system to your preferences.
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Set your perfect pour
30ºC temperature settings from instant boiling to ice-cold chilled.
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Child-safe design
Built-in lock for peace of mind.
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Hands-free filling
Fill that auto-stops for your cup or bottle.
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Smart sleep mode
Energy-saving made effortless.
Step 3
Great service on Taap
Smart tech that looks after itself, so you don’t have to.
Servicing, filters, and full customer support are included and guaranteed. We automatically deliver new filters and UV lamps exactly when you need them. Problem? Get in touch and, if needed, our technicians will be on hand within days.
Pure water, perfectly maintained. Always.
Confidence. Built in.
Once you’re set up, your machine works seamlessly, silently, and perfectly.
Because true innovation isn’t what you notice, it’s what you never have to think about.
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Every installation is fully covered.
In the unlikely event that we ever damage your worktop, we’ll put it right.
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Always covered
From filters to call-outs, we handle everything automatically. If anything ever goes wrong, our technicians are usually with you within 7 working days and if they can’t fix it, we’ll replace your system on the spot.
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30 days to fall in love
Give it a try, completely risk-free. If it’s not for you, we’ll collect it and refund every penny, no questions, no catches.
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The Our Taap Promise
You’ll never be without pure water or our support. It’s not just a service plan. It’s our promise.
4.8 out of 5 based on 8,802 reviews
We complete thousands of installs every month. Here’s why we are rated Excellent on Trustpilot
FAQs
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Can I install the machine myself?
Installation requires specialist knowledge, so we always send a trained technician who can usually do the job within an hour, on the date of your choosing. This ensures the system is set up correctly and guarantees we can validate your warranty.
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Can you install through granite or quartz countertops?
Yes, absolutely. Our skilled technicians can install through granite, marble, corian and even vibranium.
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Can you install Our Tapp if I have a water softener?
Yes, we can. The technician will simply attach your new machine to your mains water supply at a point before your water softener is attached.
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What happens if your technician can’t install the system?
In the unlikely event that completion isn’t possible, our technician will take the unit away and you will be promptly refunded for 100% of your payment. Your plan will be cancelled automatically, too. Rest assured, though, we achieve successful installations in 99% of UK homes, so a problem is unlikely.
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I’m planning to move soon or renovate my kitchen. Can I order now and delay set up until I’m ready?
No problem. Once you place your order, just let our installation team know you would like it installed at a later date. They will arrange a callback at a suitable time closer to the date you want the installation.